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Shipping
Will I be charged for any extra payment expect for the products and shipping charges?

A certain amount of import duty may apply for some countries. For instance, the CSC (customs clearance charge) is required in some European countries. Please contact the local custom for a specific amount of CSC.

What courier service you will use for shipping my order? How long will it take?

Courier Service We Use

Standard Shipping (USPS)

U.S.Shipping Only

Shipping Time: 8 - 15 days to major destinations. $5.95 USD
FREE (orders over $60)
Express Courier Service Shipping Time: 5 - 8 days to major destinations. $18.95 USD
$12.95 USD (orders over $60)

How long will your order take to arrive?

We ship to these following countries currently:

USA, Canada, Australia, New Zealand, Papau New Guinea, UK, Germany, France, Denmark, Finland, Norway, Sweden,Netherland, Ireland, Italy, Spain, Portugal, Switzerland, Austria, Belgium, Greece, Malta, Luxembourg, Singapore, Malaysia, Thailand, Philippines, Hong Kong, Macau, Taiwan, Korea, Japan We will try to expand our service to more countries in the near future.

Note: A certain amount of import duty may apply for some countries. For instance, the CSC (customs clearance charge) is required in some European countries. Please contact the local custom for a specific amount of CSC.

When can I be entitled to free shipping?

When the amount of your shopping cart exceeds $60, you will be entitled to free shipping. The free shipping service is available for customers from any countries.

How do you handle shipping delays?

From time to time, shipping delay occurs due to various reasons. We kindly remind you to enter your address correctly with proper cases, spaces and punctuations. If you’d like to have your order shipped to a company address, please don’t forget to write the company name as the integral part of your shipping address. In case the shipping delay occurs, please contact us or the courier service company for the most recent status.